FAQs

How do I know what I'm getting?

We send you a photo of the finished bouquet before it goes out. You'll know exactly what's arriving before she does.

What if I have no idea what she likes?

That's most people. Take the quiz, tell us what you do know - even just the occasion - and we'll handle the rest.

Can I add a message?

Yes. Write your own at checkout, or tell us roughly what you want to say and we'll write something that doesn't sound like a Hallmark card.

Where do you deliver?

East London - check your postcode at checkout. If you're just outside the area, message us and we'll see what we can do.

How fast can you deliver?

Order by 2pm for next-day delivery. Need it sooner? Get in touch -  we'll do what we can.

What if something goes wrong?

Tell us. We'll fix it -  replacement, refund, whatever's fair. No drama, no forms to fill in.

Can I change or cancel an order?

If it hasn't gone into production yet, yes -  message us as soon as you can and we'll sort it.

Do the three options differ in quality?

No - only in size and how generous the arrangement is. £35 isn't the "cheap" one. It's just smaller.